HELP CENTER
FREQUENTLY ASKED QUESTIONS
There is no shipping cost.
Delivery typically takes 5-10 days, depending on your location.
Yes, we do offer free international shipping.
We use Royal Mail for all our shipping needs, ensuring reliable and timely delivery.
For individual purchases, any applicable US tariffs are calculated at checkout, so you’ll know exactly what you’re paying upfront. For subscription plans, we cover all tariffs, administration, and handling fees, ensuring your couture arrives seamlessly with no surprise charges on delivery.
Check our doll size chart for a clear reference to compatible sizes. Still unsure? Leave a message in the chat with your email, or contact us directly at hello@gtgdollwear.com - we’ll be happy to guide you.
Absolutely. Your payments are securely processed via Credit Card, PayPal, Apple Pay, and Google Pay. We accept major credit cards including Visa, American Express, Mastercard, Discover, JCB, Diners, Visa Electron, Maestro, and ChinaUnionPay. All transactions are encrypted and protected for your peace of mind.
