POLICIES AT GTGDOLLWEAR
DELIVERY
All products purchased at www.gtGdollwear.com are delivered via our trusted courier partners. We aim to dispatch all orders within 3 working days. Please note that larger orders or peak-season purchases may require additional processing time. Once your parcel is on its way, you’ll receive an email with full tracking details.
RETURN AND EXCHANGE CONDITIONS
Right of Return: You may return products purchased from www.gtGdollwear.com within 10 days of delivery. To qualify for a return or exchange, items must meet our return conditions: the product must be unused and in its original, undamaged packaging. We reserve the right to decline returns that do not meet these criteria. Return postage is the responsibility of the buyer.
Please note: Due to the collectible nature of our dolls, we do not accept refunds or returns for doll purchases. All sales are final. We encourage you to review product details carefully before purchasing.
Our return window is extended to 15 days for orders placed between 20 December 2025 and 10 January 2026.
REFUNDS
If returned products meet our return conditions, your refund will be processed within 14 days and sent to your original payment method.